Privacy Policy

1. Who We Are

Live Pros ("we," "us," "our") is an event production company providing audio, lighting, video, and staging services nationwide from our Los Angeles, CA office. We can be reached at (888) 568-7230 or info@liveprosav.com.

2. Information We Collect

We collect information you provide directly when you request a quote, contact us, or subscribe to our resources. This may include:

• Name, email address, and phone number
• Event details — type, date, venue, headcount, and budget
• Messages and details you share about your production needs

We also collect limited technical data automatically, such as browser type and pages visited, through standard analytics tools.

3. How We Use Your Information

• To respond to your quote requests and production inquiries
• To contact you by phone, text message, or email about your event — when you have given us consent to do so
• To send resources you requested, such as checklists and templates
• To improve our services and website

4. Consent to Be Contacted

When you submit a quote request, you may opt in to be contacted by phone or text message by one of our producers regarding your event. This opt-in is voluntary. If you opt in, you authorize Live Pros to call or text the phone number you provided using automated or manual means with production-related information. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or by requesting removal by email or phone.

5. How We Share Information

We do not sell your personal information. We share data only with service providers who help us operate (such as email and analytics providers), and only as necessary to deliver our services. We may disclose information when required by law.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

6. Data Retention

We retain inquiry and contact information for as long as needed to respond to your request and for reasonable business record-keeping. You may request deletion of your information at any time.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. You may also opt out of marketing or contact communications at any time. To exercise any of these rights, contact us at info@liveprosav.com.

8. Security

We take reasonable measures to protect your information using industry-standard practices. No method of transmission or storage is fully secure, but we work to protect your data appropriately.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy or your data can be sent to info@liveprosav.com or by calling (888) 568-7230.